Subsequently, at a weight of just over 17 stone, I am too heavy to sit on the bed plus I should have turned it more frequently, so they won't honour the warranty. Knowing Hypnos make a big deal of their alleged quality and guarantee, we registered a claim and Hypnos sent in a somewhat melancholy assessor who asked a multitude of questions, including whether anyone who slept on the bed was over 16 stone in weight. Within 6-8 months the springs had burst through one side of the mattress and this was having an increasingly uncomfortable effect on the bed. We've owned Hypnos beds previously with no problems, but we spend a considerable amount of money on a Hypnos Darley (Cotton Origins 7) king size sprung divan bed plus Hypnos headboard. I am considering writing to The Furniture Ombudsman for their advice. I’m not sure what to do for best as it’s 3 years down the line after purchase but we can’t carry on sleeping on this bed. My husband is considering putting a bed board underneath but I think this is defeatest, but he finds it so uncomfortable and he now has neck pain. We paid £2.5 k for this bed & it looks beautiful but it’s become a nightmare. We should have complained again but couldn’t face going through the stress of it again. We thought our problems were over but a month or so the exact same ridge in the middle occurred. We decided on the former and a replacement mattress was delivered. Furniture Village offered to replace the mattress like for like or charge us if we chose a different one. Furniture eventually agreed to send a technician who again claimed it was due to natural settlement but to try sleeping in the middle! We sent a complaint direct to Hypnos who sent their own technician who immediately diagnosed a problem with mattress and would recommend it to be replaced. To do this with a Super King size bed in our late 60s is not easy but we endeavoured to do so but it made no difference. Many heated emails to Furniture Village ensued where they claimed it was due to ‘natural settlement’ & we should turn the mattress once a week for 3 months. However after about a week a ridge or hump formed down the middle of the mattress which felt like sleeping at the bottom of a hill. The mattress has a cashmere Cushion Topper sewn on top. Not only that, you can access our website through where you can browse many varieties of beds, mattresses and headboards.We purchased our Hypnos bed from Furniture Village approx 3 years ago as their beds have a reputation of luxury and comfort. The exact address is 440 Church St East, Penrose, Auckland 1061. Any other items shown (if any) are not included Picture shown is for Queen size and is indicative only.A True hybrid mattress with combination of Memory foam and Pocketed Coils.Top quality responsive foam for a great comfort.Heat tempered Pocket spring system with heavy gauge wire.360 degree foam encased with extra edge support.High Gauge pocketed coil bed topped with Gel memory & Plush pillow-top.Guaranteed prices for Beds, Mattresses, NZ Made Beds, Headboards, Box (Storage Beds), Bed Bases with Drawers Our store is located in a prime location of Onehunga Auckland.īudget Beds prides itself on our extensive range of products to suit everybody. ![]() Lying down on a combination of latex & memory foam you will feel a gentle contour to your body with a bit of a bounce back. It contains memory foam and latex foam, supported by pocket springs and has a very plush pillow top for extra comfort. This mattress is available in Single, King Single ,Double, Queen, King, Super King & California King size. Featuring good quality responsive foam and fibre layers in the mattress which create excellent sleeping experience With independent Pocket Springs, you will experience reduced partner disturbance, and extra support in the areas you need it, like your hips and shoulders. Hypnos Night Therapy (Royal) - One of Our most Premium Product
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